Frequently Asked Questions

Re-inking procedure:

1. Remove the lid and place the stamp upside down on a flat, stable surface so the rubber pad is facing you.
2. Squeeze a few drops of ink directly onto the raised design. You don't need to worry about covering the flat background areas.
3. Let the stamp absorb the ink. Absorption time varies by colour, but can generally take between 15 and 45 minutes. Any excess ink will just pool on the surface.
4. Gently blot away any leftover ink with a soft cloth or paper towel. Test the stamp a few times on scrap paper until the impression is crisp and clear before you start using it again.

All our stamps feature a retractable, ergonomic handle, a grey base, and a lid to keep the ink from drying out. You can choose between a white, turquoise, blue, pink, purple, or yellow handle (except for scented stamps, which come with a pre-selected colour).

• Round: 3.2 cm base (approx. 2.8 cm print)
• Square: 3.2 x 3.2 cm base (approx. 2.8 x 2.8 cm print)
• Rectangular: 3.2 x 5.2 cm base (approx. 2.8 x 4.8 cm print)

We use premium ink that has been carefully tested for maximum absorption and longevity — meaning fewer refills for you! You can choose from black, blue, red, green, purple, and burnt orange ink (except for scented stamps which come with a pre-selected ink colour). While some colours naturally appear softer than others, the impressions are always crisp and easy to read.

Our stamps are proudly designed in Quebec, from the initial concept to the final product. Our collections feature a mix of artwork from talented local illustrators alongside our own in-house designs. Every stamp is made-to-order in our own workshop to ensure a high-quality product every single time.

Under the "Top Text" dropdown, select the "Customize (+ $1.99)" option, then type your text in the box right below it. You can include up to 18 characters (letters, symbols, and spaces). If you prefer a stamp with no top text at all, simply type "BLANK". If you also need to modify the bottom text, send us an email at admin@dansmaclasseboutique.com right after placing your order and we will do our best to accommodate your request.

To get the most out of your stamps, always make sure the lid is closed tightly and store them in a cool, dry place away from direct heat and sunlight. Whenever you can, keep them standing upright (with the stamp end facing down) so the ink naturally settles toward the design.

After a few mishaps in our own workshop, we discovered that alcohol-based hand sanitizer (like Purell) works wonders for removing ink from non-porous surfaces! For clothing, apply a standard stain remover and wash as usual. Keep in mind that depending on the material, some stains may be a bit more stubborn.

We don't currently offer entirely custom-made stamp designs. However, if you have a great idea for a design you'd love to see in our collections, feel free to email us at admin@dansmaclasseboutique.com.

We do! An automatic 25% discount is applied to every 3rd stamp in your cart, with no limit on how much you can save. We also offer free shipping on all orders over $150 (before taxes).

Absolutely. We are a registered supplier with most school boards (CSS) in Quebec and can sell to schools in the rest of Canada as well. To register as a commercial buyer with us, simply create an account on our website, then email us at admin@dansmaclasseboutique.com from the email address associated with that account. We will then activate the purchase order payment method for you.

Our gift cards are digital only. They are sent by email—either to you or directly to your recipient—along with simple instructions on how to redeem them at checkout.

No, our gift cards never expire.

Not at all! If you don't use the full amount, the remaining balance is safely stored on your card and can be applied to your next purchase.

Because we make every stamp to-order, production can take up to 7 business days. Once it leaves our workshop, shipping generally takes an additional 2 to 3 business days.

As soon as your order leaves our hands, you will receive an email with a tracking number so you can follow its journey to your door.

Just send us an email at admin@dansmaclasseboutique.com with your order number, and we will gladly look into it for you.

We produce your stamps exactly as they appear in the live preview you approve. Because of this, we do not refund or replace stamps with typos, so please double-check your spelling before adding items to your cart! However, if you realize you made a mistake or forgot an item immediately after placing your order, reach out to admin@dansmaclasseboutique.com right away. If it hasn't gone into production yet, we'll gladly help you fix it.

We pack every order with care, but if something slips through the cracks, please email us at admin@dansmaclasseboutique.com within 5 business days of receiving your package. Be sure to include your order number and photos (if applicable), and we will quickly make things right.

If a package is returned to us because the provided address was incorrect/incomplete, or because it wasn't picked up from the carrier in time, the customer will be responsible for the cost of reshipping.