Privacy policy
<p>Last updated: December 17, 2023</p>
<h2>Overview</h2>
<p>Welcome to Dans ma classe boutique!</p>
<p>Throughout this "Privacy Policy" agreement, the terms "we", "us", and "our" refer to Dans ma classe. The present website www.dansmaclasseboutique.com (our "Website") constitutes our "Service", whether you use it to purchase or for other purposes.</p>
<p>This Privacy Policy outlines how we collect, use, disclose, and protect the “Personal Information” that you provide to us through our website, in compliance with applicable laws and regulations, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Québec Act Respecting the Protection of Personal Information in the Private Sector (Bill 25).</p>
<p>By using our Service/Website, you acknowledge that you have read, understand, and agree to be bound by this Policy. This Policy is subject to change without notice and your continued use of our Service/Website after modifications constitutes your agreement to the updated Policy.</p>
<p>Please note: the following headings are used in this text for ease of reference and shall not limit or otherwise affect this Policy.</p>
<h2>
<br>
<br>Information Collection and Use</h2>
<h3>
<br>
<br>1. Collection of Personal Information</h3>
<div style="padding-left: 30px;">
<h4>
<br>1.1 Information You Provide to Us</h4>
<p>We may collect Personal Information from you when you interact with our website, such as when you place an order, create an account, or contact us for support.</p>
<h4>
<br>
</h4>
<h4>
<br>1.2 Information We Collect Automatically</h4>
<p>We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and provide a better user experience.</p>
<h4>
<br>
</h4>
<h4>
<br>1.3 Information from Third Parties</h4>
<p>In some cases, we may receive Personal Information about you from third parties, such as social media platforms or other service providers. We will handle this information in accordance with this Privacy Policy.</p>
<h4>
<br>
</h4>
<h4>
<br>1.4 Log Data and Cookies</h4>
<p> </p>
<p>"Cookies" are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.</p>
<p>Like many sites, we use Cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.</p>
<h4>
<br>
</h4>
<h4>
<br>1.5 Detailed List</h4>
<p>With your permission, we may collect the following Personal Information:</p>
<ul>
<li>Full name</li>
<li>Contact information (email address, phone number, etc.)</li>
<li>Payment information (credit card details, PayPal account information, etc.)</li>
<li>Billing and shipping addresses</li>
<li>Order history and preferences</li>
<li>IP address</li>
<li>Device information (such as browser type and operating system)</li>
<li>Geolocation information</li>
<li>Social media profiles (if users choose to connect through social media)</li>
<li>Any additional information provided voluntarily through forms or surveys on our website.</li>
</ul>
</div>
<h3>
<br>
</h3>
<h3>
<br>
<br>2. Use of Personal Information</h3>
<div style="padding-left: 30px;">
<h4>
<br>2.1 Providing and Improving Our Services</h4>
<p>We use your Personal Information to fulfill your orders, process payments, and provide customer service. We may also use your information to send you important updates about your order or our services. Additionally, we may use your information to improve our website, products, and services.</p>
<h4>
<br>2.2 Marketing Communications</h4>
<p>With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.</p>
<h4>
<br>2.3 Detailed List</h4>
<p>We use the collected Personal Information for the following purposes:</p>
<ul>
<li>Order processing: To process and fulfill your orders, including shipping, delivery, and returns and to process payments securely and prevent fraudulent transactions.</li>
<li>Customer support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have.</li>
<li>Marketing and promotions: To send you promotional emails, newsletters, and updates about new products, special offers, or upcoming events that may be of interest to you.</li>
<li>Personalization: To personalize your experience with us, such as recommending products based on your purchase history or preferences.</li>
<li>Analytics and improvements: To analyze customer behavior, website usage, and trends in order to improve our products, services, website functionality and to enhance the user experience. We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website traffic, and customize content.</li>
<li>Communication: To communicate with you regarding your orders, updates, or any changes related to our business.</li>
<li>Legal obligations: To comply with applicable laws, regulations, and legal requirements.</li>
<li>Fraud prevention and security: To protect against fraudulent activities, unauthorized access, or misuse of Personal Information.</li>
<li>Feedback and reviews: To solicit feedback, reviews, or testimonials from you regarding your experience with our products or services.</li>
<li>Research and development: To conduct research and development activities to enhance and expand our product offerings.</li>
</ul>
</div>
<h3>
<br>
<br>3. Security of Personal Information</h3>
<div style="padding-left: 30px;">
<h4>
<br>3.1 Service Providers</h4>
<p>We may disclose your Personal Information to third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These service providers are contractually obligated to protect your Personal Information and are not permitted to use it for any other purpose.</p>
<h4>
<br>3.2 Legal Compliance and Protection</h4>
<p>We may disclose your Personal Information as required by law or when we believe it is necessary to protect our rights, comply with a legal obligation, or investigate fraud or other illegal activities.</p>
<h4>
<br>3.3 Data Security</h4>
<p>The security of your Personal Information is important to us, but please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.</p>
<h4>
<br>3.4 Detailed List</h4>
<p>We may disclose your Personal Information to the following third-party service providers:</p>
<ul>
<li>Payment processors: We may share relevant customer information with trusted payment processors to securely process your payments.</li>
<li>Shipping providers: We may share necessary customer information with shipping companies to fulfill and deliver your orders.</li>
<li>Shopify: Our website is hosted on Shopify. Shopify provides us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall. For more information, you can read Shopify's Privacy Policy [insert link to Shopify's Privacy Policy].</li>
<li>Analytics providers: We may share customer information with analytics providers to gather insights into website traffic and user behavior.</li>
<li>IT service providers: We may use third-party IT service providers or hosting platforms to maintain and manage all or parts of our website and services, and they may have access to Personal Information for technical support and maintenance purposes.</li>
<li>Marketing and advertising partners: We may share customer information with partners to help us run targeted marketing campaigns or measure the effectiveness of our marketing efforts.</li>
<li>Legal and regulatory authorities: We may be required to share Personal Information with law enforcement agencies, government authorities, or legal entities in compliance with applicable laws and regulations.</li>
</ul>
</div>
<h2>
<br>
<br>Data Retention</h2>
<p>We do not currently have specific data retention periods in place. We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.</p>
<h3>
<br>
<br>1. Your Rights</h3>
<p>You have the right to access, modify, or delete your Personal Information held by us. If you would like to exercise any of these rights, please contact us using the information provided in the "Accountability" section below.</p>
<h3>
<br>
<br>2. Age Restrictions</h3>
<p>Our website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to remove that information from our systems.</p>
<h2>
<br>
<br>Intellectual Property</h2>
<p>Dans ma classe offers you third-party tools to enhance your experience on our platform, including customization and live preview tools for creating your stamp designs.</p>
<p>When you create your designs on our Website and/or through our third-party tools, we retain perpetual, unlimited, irrevocable ownership of the content for the purpose of manufacturing the stamp and beyond. This may include using the design for other purposes, such as marketing and advertising. By using this feature, you acknowledge and agree to this arrangement. However, we are open to discussing alternate agreements with you, our customer, on a per-order and/or per-design basis. For more details, please view our [***LINK TO TERMS AND CONDITIONS***].</p>
<h2>
<br>
<br>Limitations</h2>
<p>This Policy and any separate agreements posted on our Website are subject to Canadian laws and will be interpreted accordingly.</p>
<p>If any part of this Policy is found to be unlawful, void, or unenforceable, the remaining provisions will still remain enforceable to the fullest extent permitted by law, and the unenforceable portion will be removed from the Terms of Service without affecting the validity and enforceability of the remaining provisions.</p>
<h2>
<br>
<br>Accountability</h2>
<p>You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out <a href="https://www.cai.gouv.qc.ca/a-propos/nous-joindre/">this form</a> or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting <a href="https://priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-business/">this page</a> or calling 1-800-282-1376.</p>
<h2>
<br>
<br>Contact</h2>
<p>If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to access your Personal Information, please contact our Privacy Officer, who is accountable and responsible for our privacy practices and procedures:</p>
<p>Marjorie Beaudoin
<br>Owner
<br>marjorie@dansmaclasseboutique.com</p>
<p>Thank you for your trust in Dans ma classe.</p>
<h2>Overview</h2>
<p>Welcome to Dans ma classe boutique!</p>
<p>Throughout this "Privacy Policy" agreement, the terms "we", "us", and "our" refer to Dans ma classe. The present website www.dansmaclasseboutique.com (our "Website") constitutes our "Service", whether you use it to purchase or for other purposes.</p>
<p>This Privacy Policy outlines how we collect, use, disclose, and protect the “Personal Information” that you provide to us through our website, in compliance with applicable laws and regulations, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Québec Act Respecting the Protection of Personal Information in the Private Sector (Bill 25).</p>
<p>By using our Service/Website, you acknowledge that you have read, understand, and agree to be bound by this Policy. This Policy is subject to change without notice and your continued use of our Service/Website after modifications constitutes your agreement to the updated Policy.</p>
<p>Please note: the following headings are used in this text for ease of reference and shall not limit or otherwise affect this Policy.</p>
<h2>
<br>
<br>Information Collection and Use</h2>
<h3>
<br>
<br>1. Collection of Personal Information</h3>
<div style="padding-left: 30px;">
<h4>
<br>1.1 Information You Provide to Us</h4>
<p>We may collect Personal Information from you when you interact with our website, such as when you place an order, create an account, or contact us for support.</p>
<h4>
<br>
</h4>
<h4>
<br>1.2 Information We Collect Automatically</h4>
<p>We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and provide a better user experience.</p>
<h4>
<br>
</h4>
<h4>
<br>1.3 Information from Third Parties</h4>
<p>In some cases, we may receive Personal Information about you from third parties, such as social media platforms or other service providers. We will handle this information in accordance with this Privacy Policy.</p>
<h4>
<br>
</h4>
<h4>
<br>1.4 Log Data and Cookies</h4>
<p> </p>
<p>"Cookies" are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.</p>
<p>Like many sites, we use Cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.</p>
<h4>
<br>
</h4>
<h4>
<br>1.5 Detailed List</h4>
<p>With your permission, we may collect the following Personal Information:</p>
<ul>
<li>Full name</li>
<li>Contact information (email address, phone number, etc.)</li>
<li>Payment information (credit card details, PayPal account information, etc.)</li>
<li>Billing and shipping addresses</li>
<li>Order history and preferences</li>
<li>IP address</li>
<li>Device information (such as browser type and operating system)</li>
<li>Geolocation information</li>
<li>Social media profiles (if users choose to connect through social media)</li>
<li>Any additional information provided voluntarily through forms or surveys on our website.</li>
</ul>
</div>
<h3>
<br>
</h3>
<h3>
<br>
<br>2. Use of Personal Information</h3>
<div style="padding-left: 30px;">
<h4>
<br>2.1 Providing and Improving Our Services</h4>
<p>We use your Personal Information to fulfill your orders, process payments, and provide customer service. We may also use your information to send you important updates about your order or our services. Additionally, we may use your information to improve our website, products, and services.</p>
<h4>
<br>2.2 Marketing Communications</h4>
<p>With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.</p>
<h4>
<br>2.3 Detailed List</h4>
<p>We use the collected Personal Information for the following purposes:</p>
<ul>
<li>Order processing: To process and fulfill your orders, including shipping, delivery, and returns and to process payments securely and prevent fraudulent transactions.</li>
<li>Customer support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have.</li>
<li>Marketing and promotions: To send you promotional emails, newsletters, and updates about new products, special offers, or upcoming events that may be of interest to you.</li>
<li>Personalization: To personalize your experience with us, such as recommending products based on your purchase history or preferences.</li>
<li>Analytics and improvements: To analyze customer behavior, website usage, and trends in order to improve our products, services, website functionality and to enhance the user experience. We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website traffic, and customize content.</li>
<li>Communication: To communicate with you regarding your orders, updates, or any changes related to our business.</li>
<li>Legal obligations: To comply with applicable laws, regulations, and legal requirements.</li>
<li>Fraud prevention and security: To protect against fraudulent activities, unauthorized access, or misuse of Personal Information.</li>
<li>Feedback and reviews: To solicit feedback, reviews, or testimonials from you regarding your experience with our products or services.</li>
<li>Research and development: To conduct research and development activities to enhance and expand our product offerings.</li>
</ul>
</div>
<h3>
<br>
<br>3. Security of Personal Information</h3>
<div style="padding-left: 30px;">
<h4>
<br>3.1 Service Providers</h4>
<p>We may disclose your Personal Information to third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These service providers are contractually obligated to protect your Personal Information and are not permitted to use it for any other purpose.</p>
<h4>
<br>3.2 Legal Compliance and Protection</h4>
<p>We may disclose your Personal Information as required by law or when we believe it is necessary to protect our rights, comply with a legal obligation, or investigate fraud or other illegal activities.</p>
<h4>
<br>3.3 Data Security</h4>
<p>The security of your Personal Information is important to us, but please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.</p>
<h4>
<br>3.4 Detailed List</h4>
<p>We may disclose your Personal Information to the following third-party service providers:</p>
<ul>
<li>Payment processors: We may share relevant customer information with trusted payment processors to securely process your payments.</li>
<li>Shipping providers: We may share necessary customer information with shipping companies to fulfill and deliver your orders.</li>
<li>Shopify: Our website is hosted on Shopify. Shopify provides us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall. For more information, you can read Shopify's Privacy Policy [insert link to Shopify's Privacy Policy].</li>
<li>Analytics providers: We may share customer information with analytics providers to gather insights into website traffic and user behavior.</li>
<li>IT service providers: We may use third-party IT service providers or hosting platforms to maintain and manage all or parts of our website and services, and they may have access to Personal Information for technical support and maintenance purposes.</li>
<li>Marketing and advertising partners: We may share customer information with partners to help us run targeted marketing campaigns or measure the effectiveness of our marketing efforts.</li>
<li>Legal and regulatory authorities: We may be required to share Personal Information with law enforcement agencies, government authorities, or legal entities in compliance with applicable laws and regulations.</li>
</ul>
</div>
<h2>
<br>
<br>Data Retention</h2>
<p>We do not currently have specific data retention periods in place. We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.</p>
<h3>
<br>
<br>1. Your Rights</h3>
<p>You have the right to access, modify, or delete your Personal Information held by us. If you would like to exercise any of these rights, please contact us using the information provided in the "Accountability" section below.</p>
<h3>
<br>
<br>2. Age Restrictions</h3>
<p>Our website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to remove that information from our systems.</p>
<h2>
<br>
<br>Intellectual Property</h2>
<p>Dans ma classe offers you third-party tools to enhance your experience on our platform, including customization and live preview tools for creating your stamp designs.</p>
<p>When you create your designs on our Website and/or through our third-party tools, we retain perpetual, unlimited, irrevocable ownership of the content for the purpose of manufacturing the stamp and beyond. This may include using the design for other purposes, such as marketing and advertising. By using this feature, you acknowledge and agree to this arrangement. However, we are open to discussing alternate agreements with you, our customer, on a per-order and/or per-design basis. For more details, please view our [***LINK TO TERMS AND CONDITIONS***].</p>
<h2>
<br>
<br>Limitations</h2>
<p>This Policy and any separate agreements posted on our Website are subject to Canadian laws and will be interpreted accordingly.</p>
<p>If any part of this Policy is found to be unlawful, void, or unenforceable, the remaining provisions will still remain enforceable to the fullest extent permitted by law, and the unenforceable portion will be removed from the Terms of Service without affecting the validity and enforceability of the remaining provisions.</p>
<h2>
<br>
<br>Accountability</h2>
<p>You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out <a href="https://www.cai.gouv.qc.ca/a-propos/nous-joindre/">this form</a> or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting <a href="https://priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-business/">this page</a> or calling 1-800-282-1376.</p>
<h2>
<br>
<br>Contact</h2>
<p>If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to access your Personal Information, please contact our Privacy Officer, who is accountable and responsible for our privacy practices and procedures:</p>
<p>Marjorie Beaudoin
<br>Owner
<br>marjorie@dansmaclasseboutique.com</p>
<p>Thank you for your trust in Dans ma classe.</p>